On-Sale of Tickets Policy

 

On-Sale of Attending Member Ticket

If you have purchased a ticket with attending membership, and then are unable to attend, you may sell your ticket on for the same amount paid, to a person who qualifies for the same ticket type (adult, concession, child). If you have purchased a concession ticket and you want to sell that ticket to someone who does not qualify for the concession, please contact the Membership Officer for instructions on how to proceed.

If the convention has sold out of memberships, we will maintain a waiting list of interested parties. If you want to sell your membership to someone on the waiting list, please contact us and we will give you the name and email address of the person at the top of the waiting list.

Once you have found someone to purchase your ticket, you must contact the Membership Officer with the following information:

  1. Your name, membership number, the ticket type you are selling and the name and order ID from your original purchase.
  2. The name of the person buying the ticket, and their email address.

We will then contact the new member, who must supply us with the following information:

  1. Member name, postal address and phone number.
  2. Age at the convention (0-5, 6-15, 16-17, 18+)
  3. Whether they want their name hidden on the membership list
  4. Their preferred badge name
  5. Any special requirements

The original owner of the ticket is solely responsible for organising the sale of their own membership and providing the Membership Officer with acknowledgement that the sale has been completed. The new member MUST be registered under their name with the convention. Simply telling someone they can turn up and use your name is unacceptable.

The on-sale of attending member tickets - including all payments and notifications to the Membership Officer - must be completed prior to 21st July 2017.

PLEASE NOTE THAT ALL FINANCIAL ARRANGEMENTS BETWEEN YOU AND THE PERSON PURCHASING YOUR TICKET ARE YOUR OWN RESPONSIBILITY. The Australian Discworld Convention is not responsible or to be held liable for any disputes between you and the person you are selling the ticket to.

On-Sale of Gala Dinner, Wine Tour and Gourmet Tour Tickets

Gala Dinner, Wine Tour and Gourmet Tour tickets are only able to be on-sold if those events are sold out. We will maintain a waiting list of interested parties. If you want to sell your ticket to someone on the waiting list, please contact us and we will give you the name and email address of the person at the top of the waiting list.

Please note that only people holding an attending membership may purchase Gala Dinner, Wine Tour or Gourmet Tour tickets.

Once you have arranged with this person to purchase your ticket, you must contact the Membership Officer with the following information:

  1. Your name, membership number, which ticket (Gala Dinner, Wine Tour, Gourmet Tour) you are selling, and the name and order ID from your original purchase.
  2. The name of the person buying the ticket, their email address.

We will then contact the person buying the ticket, who must supply us with the following information:

  1. Their membership number.
  2. Their dietary requirements.
  3. (Gala Dinner Ticket only) who they would like to sit with.

The original owner of the ticket is solely responsible for organising the sale of their ticket and providing the Membership Officer with acknowledgement that the sale has been completed. The new owner of the ticket MUST be registered under their name with the convention. Simply telling someone they can turn up and use your name is unacceptable.

The on-sale of Gala Dinner, Wine Tour and Gourmet Tour tickets - including all payments and notifications to the Membership Officer - must be completed prior to 7th July 2017.

PLEASE NOTE THAT ALL FINANCIAL ARRANGEMENTS BETWEEN YOU AND THE PERSON PURCHASING YOUR TICKET ARE YOUR OWN RESPONSIBILITY. The Australian Discworld Convention is not responsible or to be held liable for any disputes between you and the person you are selling the ticket to.

On-sale of Supporting Memberships

Supporting Memberships are not able to be sold on, unless the convention is completely sold out.

If the convention is not sold out:

A supporting membership must be upgraded to an attending membership by the original ticket holder before being sold on using the above process for attending member tickets. You can, however, ask the new member to pay for the upgrade during the transfer process. If the upgrade deadline has passed, the price of the supporting membership is deemed to be non-refundable administration charge.

If the convention is sold out:

A supporting membership may be sold on provided that the new member is planning to immediately upgrade to an attending ticket using a single payment. We will maintain a waiting list of people interested in attending the convention. If you want to sell your supporting membership to someone on the waiting list, please contact us and we will give you the name and email address of the person at the top of the waiting list.

Please follow the above process for attending member tickets, and be sure to inform the Membership officer that the original ticket is a supporting membership, and that the new member intends to upgrade. The new member must also inform us that that they intend to immediately upgrade to an attending ticket.

Please note that in this circumstance, the early-bird price for upgrade will not apply (even if the Supporting Membership was purchased during the early-bird sale period) and the new member must upgrade to the full-price attending member ticket.

In the case of a sold-out convention, the on-sale of supporting memberships and subsequent upgrade to an full-priced attending ticket - including all payments and notifications to the Membership Officer - must be completed prior to 21st July 2017.

PLEASE NOTE THAT ALL FINANCIAL ARRANGEMENTS BETWEEN YOU AND THE PERSON PURCHASING YOUR TICKET ARE YOUR OWN RESPONSIBILITY. The Australian Discworld Convention is not responsible or to be held liable for any disputes between you and the person you are selling the ticket to.


If you have any further questions, or would like some assistance finding someone to purchase your ticket, please contact us.